Welcome to the Nafeh website. By using this website, you fully agree to the following terms and conditions. These terms apply to all users, including visitors, registered users, and anyone who uses the content, services, or features of the Nafeh website in any way.
Nafeh reserves the right to change the content of this page and the website’s terms and conditions at any time without prior notice. The updated version of the terms will be available on this page, and continued use of the website means acceptance of the new changes.
The services, products, information, and content provided on the Nafeh website are intended to introduce and sell tea, herbal infusions, and related products. We make every effort to keep the website stable and accessible; however, access to the website may be temporarily limited or interrupted due to technical issues, maintenance, internet outages, or other factors beyond our control.
Nafeh accepts no responsibility for temporary unavailability of the website, service interruptions, possible errors, or issues caused by factors beyond its control.
Although we make every effort to provide accurate product information, descriptions, prices, and website content, errors, sudden changes, or updates may occur. Nafeh reserves the right to correct any errors related to product information, pricing, inventory, or order conditions.
External links on the website are provided only for informational purposes or to improve user access. Nafeh is not responsible for the content, services, policies, or performance of websites outside its own domain.
All intellectual and material rights of the Nafeh website, including the brand name, written content, images, design, page structure, product descriptions, articles, graphics, and other website elements, belong to Nafeh unless otherwise officially stated.
Any copying, republication, commercial use, modification, distribution, or exploitation of website content without written permission from Nafeh is prohibited. Limited non-commercial use of website content is allowed only with proper credit and a link to the Nafeh website, provided that such use does not harm the brand reputation, content, or ownership rights of Nafeh.
In the event of unauthorized use of website content, Nafeh reserves the right to take legal action, request the removal of copied content from the violating website, and report the violation to search engines including Google and Bing.
Protecting user privacy is important to Nafeh. Information entered by users during registration, order placement, comment submission, support requests, or use of different sections of the website will remain protected by Nafeh and will not be shared with unrelated individuals or organizations without the user’s consent, except where disclosure is required by law.
Information such as first name, last name, phone number, address, email, and order details is used only for order processing, product delivery, service improvement, purchase follow-up, and communication with the user.
Some general and technical information, such as IP address, browser type, device used, visited pages, and general user behavior on the website, may be collected through statistical and analytical tools. This information is used to improve service quality, enhance user experience, review website performance, and analyze user behavior.
Non-sensitive information, such as the user’s name, may be publicly displayed in sections such as comments, reviews, or product ratings. Users are responsible for the content they publish in public sections of the website.
Users are required to enter the necessary information correctly and completely when placing an order. The user is responsible for any delay, failure to deliver the order, or issue caused by incorrect information, including an incorrect phone number, address, or postal code.
Placing an order on the Nafeh website means acceptance of the price, product specifications, shipping terms, and other purchase conditions. After a successful order registration, purchase information will be provided to the customer through the communication methods registered on the website or through the user account.
Nafeh strives to keep product inventory and prices up to date; however, in the event of an error in pricing, inventory, or product information, Nafeh reserves the right to cancel the order and refund the payment.
Registered orders will be shipped after payment confirmation and order preparation through the delivery methods announced on the website. Delivery time may vary depending on the destination city, shipping method, courier conditions, public holidays, or factors beyond Nafeh’s control.
Nafeh is responsible for preparing the order and handing it over to the shipping company. After the parcel is handed over to the carrier, shipment tracking will be carried out according to the tracking code and the carrier’s regulations.
Users may submit their comments, opinions, or experiences about products in the designated sections of the website. Nafeh reserves the right to edit or remove comments that contain offensive, promotional, irrelevant, unlawful content, personal information of others, or content inconsistent with the values of the website.
Submitting a comment on the website means the user agrees that Nafeh may use the content of the comment in different sections of the website or to improve its services.
Users must avoid any unlawful, harmful, or abusive activity while using the Nafeh website, including misuse of website features, attempts to gain unauthorized access, disruption of website performance, or publication of inappropriate content.
If any misuse or behavior contrary to the rules is detected, Nafeh reserves the right to restrict the user’s access, cancel orders, or take legal action.
For any questions, concerns, support requests, or order follow-ups, users may contact the Nafeh team through the communication channels listed on the Contact Us page.
Using the Nafeh website means that the user has read, understood, and fully accepted the above terms and conditions.
